What does the “E” mean?

Loan Officers proudly displaying the “Ethical Loan Officer” trademark are demonstrating their commitment to performing their jobs with the utmost integrity. They are members of the Nation Association of Ethical Loan Officers.
As loan officers they have committed to a code of Ethics as well as announced themselves as a professional willing to submit themselves to client reviews in order to improve their service. Why wouldn’t you look for a loan officer who has made this commitment and strives for this level of customer service?


Rating and Review System

The rating and review system is designed to rate a loan officer's ethics. The system works much like eBay where consumer feedback is posted for consumer awareness. You simply search by name to see a loan officer's performance.

Submit a Review

Have you been sent here by a loan officer you have worked with? Please continue here to find and complete a short survey regarding the loan officer you worked with. Once submitted the loan officer will get an email notifying them they have received a review.

Are you an Ethical Loan Officer?

Let your clients know by becoming a member of the National Association of Loan Officers. Click Here for more information regarding membership.

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Ethical Loan Officers commit to...

  • Act with personal integrity, best judgment, and honest intentions.
  • Disclose any financial interest they may have in the loan transaction.
  • Will not disclose unauthorized confidential information and respect the privacy of their clients.
  • Follow all applicable laws and regulations in the City and State in which they operate.
  • Practice Truth in Advertising
  • Seek the best product for the client situation regardless of compensation.
  • Discuss lock procedures and options upfront.
  • Explain all loan documents.
  • Explain fees associated with the loan transaction.
  • Disclose all upfront fees and their appropriation.
  • Explain the loan process, from application to closing.
  • Charge only those fees disclosed or re-disclosed on your Good Faith Estimate.
  • Charge rates and fees that do not vary based on race, color, religion, national origin, gender, marital status, age.
  • Communicate throughout the loan process in a timely manner.
  • Communicate honestly and openly, avoiding misrepresentation at all costs.
  • Providing continued customer service after closing and through out the life of your loan.
  • Encourage feedback through the National Association of Ethical Loan Officers website.